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Terms of Service

Last Updated: Feb 26, 2025

Welcome to MailStriker (Viralize SARLAU "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our email marketing software, services, websites, and applications (collectively, the "Services"). You agree to be bound by these Terms by accessing or using the Services. If you do not agree, you may not use our Services.

MailStriker is an email marketing platform that helps businesses create, send, and track email campaigns. Our services include email template creation, campaign management, analytics, and related features.


1. Acceptance of Terms

1.1 - Legal Agreement

By creating an account, logging in, or otherwise using the Services, you confirm that you accept these Terms and agree to comply with them.

1.2 - Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using Mail Striker, you represent and warrant that you meet these requirements.


2. Account Registration and Security

2.1 - Account Creation

You may need to create an account to access certain features. You agree to provide accurate, complete information and to keep it updated. You are responsible for all activities under your account.

2.2 - Account Security

You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. You must immediately notify us of any unauthorized use of your account or password.


3. Description of Services

3.1 - Email Marketing Platform

Mail Striker provides tools for creating, scheduling, and analyzing email marketing campaigns. Features may include automation workflows, subscriber management, analytics, and other related services.

3.2 - Service Modifications

We reserve the right to modify or discontinue any part of the Services at any time without liability to you. We will make reasonable efforts to notify you of significant changes.


4. Fees and Payment

4.1 - Subscription Plans

Use of certain features of the Services may require a paid subscription. Fees, billing cycles, and payment terms are described on our pricing page or during the sign-up process.

4.2 - Billing and Renewal

By subscribing, you authorize us to charge you for all applicable fees for your selected plan via the payment method you provide. Subscriptions automatically renew unless canceled before the end of the current billing cycle.

4.3 - Refunds

All fees are non-refundable unless otherwise required by law or explicitly stated in our refund policy.


5. Acceptable Use and Compliance

5.1 - Prohibited Activities
    You agree not to:
  • Send unsolicited or unauthorized spam, junk mail, or bulk email in violation of any applicable anti-spam laws (e.g., CAN-SPAM, GDPR, CASL).
  • Upload or distribute any unlawful, abusive, defamatory, or otherwise objectionable content.
  • Interfere with or disrupt the Services or servers, or violate any requirements, procedures, or policies of networks connected to the Services.

6. Intellectual Property

6.1 - Our Rights

All content, trademarks, service marks, and software provided by us are owned or licensed by Mail Striker. We grant you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes.

6.2 - Your Content

You retain ownership of all data, content, and materials you upload or provide to the Services ("User Content"). You grant us a worldwide, royalty-free license to use, store, and display your User Content solely as necessary to provide the Services.


7. Privacy and Data Protection

7.1 - Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Services, you consent to our collection and use of your data as outlined in that policy.

7.2 - Subscriber Data

If you upload subscriber lists or personal data, you represent and warrant that you have all necessary consents and rights to do so. You must comply with all applicable data protection laws and regulations (e.g., GDPR, CCPA).

8. Service Level and Support

8.1 - Service Availability

While we strive for high uptime, we do not guarantee uninterrupted or error-free operation of the Services. We may perform maintenance, updates, or modifications that may temporarily affect availability.

8.2 - Support

We provide customer support through email, chat, or help desk channels. Specific support terms may vary based on your subscription plan.


9. Termination

9.1 - By You

You may stop using the Services at any time. If you wish to cancel a paid subscription, you must do so before your next billing date to avoid further charges.

9.2 - By Us

We may suspend or terminate your account or access to the Services if we believe you violate these Terms or any applicable law. We are not liable for any damages resulting from account suspension or termination.


10. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will be error-free or uninterrupted.


11. Limitation of Liability

To the maximum extent permitted by law, in no event shall Mail Striker or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or in connection with your use of the Services. Our total liability for any claim related to the Services shall not exceed the amount you paid us for the specific service at issue in the 3 months preceding the event giving rise to the claim.


12. Indemnification

You agree to defend, indemnify, and hold harmless Mail Striker, its affiliates, and their respective officers, employees, and agents from and against any third-party claims, damages, or expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your breach of these Terms, or your violation of any law or regulation.


13. Modifications to Terms

We reserve the right to update or modify these Terms at any time. If we make significant changes, we will provide notice (e.g., via email or on our website). By continuing to use the Services after any changes, you agree to be bound by the revised Terms.


14. Governing Law and Dispute Resolution

These Terms and any disputes arising hereunder are governed by the laws of Casablanca, Morocco, without regard to conflict-of-law principles. All claims or disputes arising out of or relating to these Terms shall be resolved exclusively in the courts located in [Your Preferred Jurisdiction], and you consent to the personal jurisdiction of such courts.


15. Miscellaneous

15.1 - Entire Agreement

These Terms, along with our Privacy Policy and any Additional Terms or Rules, constitute the entire agreement between you and Mail Striker regarding your use of the Services.

15.2 - Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 - No Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

15.4 - Assignment

You may not assign or transfer these Terms or your rights under them, in whole or in part, without our prior written consent. We may freely assign or transfer these Terms.

15.5 - Contact Us

If you have any questions or concerns regarding these Terms or the Services, please contact us at:

Viralize SARLAU (MailStriker)

ANG AV LALLA YACOUT ET RUE EL ARAAR RES GALIS IMM 9 ETG 4 APT 17

Casablanca

support@mailstriker.com

By using or accessing the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.